Shipping

SHIPPING
In order to offer a high-quality service, Stucco Veneziano Shop includes free shipping within Germany and Austria. Each customer receives a tracking number from our team via email, allowing them to easily track their shipment at their leisure. This certainly allows each customer to better plan their daily life.
Our company delivers free of charge throughout Germany and Austria.
Stucco Veneziano Shop delivers with the following service provider: GLS.
For all other countries, we ask all customers to request a cost estimate for shipping to: [email protected]
Each customer will be informed of the corresponding shipping costs (outside of Germany and Austria) in the cost estimate.

DELIVERY CONDITIONS
The processing of the delivery includes the payment of the invoice in advance or with the specified payment methods: www.stuccovenezianoshop.com
Therefore, we ask customers for timely payment so that the order can be processed immediately.
You can track the progress of your shipment at any time via the official website of the parcel service. You will receive the tracking number by email.

Delivery times (after order preparation, which takes about 2 business days)

  • Germany: about 3 business days
  • Austria: about 4 business days
  • Outside Germany and Austria: about 5 business days

Of course, this also depends on the time of the order, whether it is a holiday period or in the high season such as in spring and summer, or whether there are many orders, delays may occur.
If goods are not in stock, the customer will receive the information by telephone or email in good time before the order (this can already be read on the product page).
Detailed information about the deliveries can be obtained from our employees on the telephone number +49 (0) 171 1599773, e-mail: [email protected].

IMPORTANT
With the dispatch to the buyer, i.e. with handover and delivery to the delivery address, the risk of accidental loss or accidental deterioration of the goods passes to the buyer.